Frequently asked questions
What we offer
When you book with Stevenage Airport Taxis not only are you getting the cheapest, most reliable airport transfer service in or around Stevenage, you will receive a first class experience, from one of our many dedicated professional full time drivers. Stevenage Airport Taxis specialise in airport transfers & long distance journeys, We can cover local taxi journeys given notice and also cater for any occasion business & leisure travel. We focus on reliability, efficiency and most of all honest drivers with clean taxis. We have a large happy client base with a good majority of our business coming from customer referrals and repeat business from happy customers. Stevenage Airport Taxis give the business and pleasure client a true airport service 24 hours a day 7 days a week.
We are an alternative to the regular local taxis. We are one of the longest serving Airport transfer company’s in the area, we’re still here because we don’t let you down. We offer a wide range of vehicles from saloons right the way up to executive MPV’s and 8 seaters. We are competitive in price with the regular taxi companies.
We offer you an individual service so you become familiar with our pre set procedures to give you peace of mind each time you travel. All our drivers are fully insured and CRB vetted by the police and North Hertfordshire Council. All our vehicles are Air Conditioned for your comfort. We are fully aware that we operate in a service industry, that’s why you get a great service every time because we need you to use us again and again.
Departure Information:
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- International flights – check in 3 hours prior to departure.
- European flights – check in 2 hours prior to departure.
- Domestic flights – check in 1 hour prior to departure.
- Boarding normally begins 45 minutes prior to departure.
We and most other airport transfer and taxi firms will generally drop you in the set down area at the relevant terminal. Terminal information can be verified from the British Airports Authority website. Alternatively if you have the flight information our driver can check the terminal details. All ground transportation services to the airport during the evening rush hour will be difficult due to heavy traffic conditions. Please allow extra time for these periods, if you require any advice please do not hesitate to contact us. We prefer to get you there early rather than late and sorry. The choice however is yours.
Arrival Information:
It will take a minimum of 20 to 30 minutes from the time your flight lands for you to exit the airport. If you do not have a European passport it will take between 45 to 60 minutes to clear airport formalities. If however you are only carrying cabin luggage and hold a European passport you could be out in 10 to 15 minutes of landing.
Customer Reviews from Yell
"Very good service. We were picked up in a really nice car and taken to Heathrow. No hassle. We were met in another nice car on arrival at Heathrow and were home promptly. Polite and very professional. We'll use them again."
"Had James come and pick us up at 02.30am, street lamps were off very dark. James came to the door and wheeled our cases to the car, a Tesla, very clean and nice, very polite. On to Stansted airport, and coming back after an unexpected extended medical stay Danny picked us up again punctual, polite, could not wish for a better service all round. Excellent throughout from start to finish. 100% thoroughly recommend. A big thank you to Danny and James."
"We had a very early start on 27th June and the driver turned up promptly to drive us to Stansted. He was very friendly. When we returned on July 11th we had a message from Jarek asking us to let him know once we were cleared and on our way out through arrivals. He was waiting for us in Zone C. It was a very nice touch to have bottled water available to us should we have wanted it. Both of the drivers were extremely professional and we would definitely use this service again."
"Excellent service. Highly recommend to anyone."
"Simple and easy service. Clean and smart cars. Punctual and friendly. Took the stress away and much smoother than airport parking and shuttle buses."
"Very impressed with the service with Drive S and his immaculate car."
"Danny was superb! We requested a quote and had a reply within minutes and very short notice too. Thankfully he was able to fit us in. The car was lovely, smooth journey there and back, and great communication on delayed arrival flight home. 100% recommend and will definitely use again. Thank you."
"Amazing, easy to book via email, on time, even met us in arrivals on way back, competitive on price and easy to pay. Will definitely use again."
"This is the second time we have used this taxi company. Great communication and taxi was on time. They even did two pickups with no problems to get the whole family. Would definitely recommend and I will use again. Thanks Danny!"
"I wouldn't go anywhere else for a taxi service you have to rely on 100%. Danny and his brilliant team have been looking after our airport transport needs for years."
"An excellent service. The driver was meeting a family who were very delayed in passport control. He kept in touch with us, keeping us informed of timescales. He was helpful and incredibly good natured despite the job being considerably longer than expected. I would use this company again and recommend them."
"Used this service to go and to come back for a wedding. We had Stefan as our driver, who was amazingly polite, accommodating and super on time. The car was super clean as well. Couldn’t have had a better service and driver. We will definitely use them again should we be in the area."
"First time using Danny for a return trip to Stansted airport for my family. Turned up exactly on time for collection and was there waiting for us when we returned. A very professional service. Will definitely be using again in the future."
"Excellent service and kept fully informed by the drivers who arrived on time. Would certainly recommend."
"Knebworth to London Heathrow and return, for 3 adults with lots of luggage at unpleasant times, was handled impeccably. Driver was polite, friendly and very helpful. Overall, thanks for the reliable, efficient and comfortable service."
"Thank You Danny & your drivers for an excellent service to/from Heathrow recently. Perfect time keeping, professional & safe standard of driving. We shall certainly use you again & be pleased to recommend you to others."
"We used this service to go from Stevenage to Stansted and return. Danny communicated promptly and accurately from the beginning. We were at ease knowing he was on top of things always. We would definitely ride with Danny again!"
"First time using Danny. Fantastic, will be using him from now on. A big thank you."
"My Daughter wanted a Tesla for prom, and this firm gave a very reasonable price and were very helpful over emails, answered all my many questions, turned up on time and gave a very happy girl a comfortable ride to prom, would definitely recommend and use again."
"We used these guys after easyJet cancelled our flights last minute which meant a change of airport and times. The service was fantastic both ways. Will 100% use again and recommend to friends and family. Thanks again for sorting at the last minute."
"We used this service to go from Heathrow to Baldock and back. Danny communicated promptly and accurately from the beginning. We would definitely ride with Danny again!"
"Huge thanks to Danny for taking me to the airport and back in the Tesla Model S - lovely, quiet electric car. Had a great chat on the way down there and back, and Danny was really flexible and super communicative."
"I wanted an airport transfer for a large family with a million luggages. Danny was so easy to work with and accommodated my every request. I will give more than 5 stars if I could. Price was comparatively good as well."
"We had a last minute crack of dawn emergency pick up from Heathrow and Danny saved the day. We are so grateful as our daughter had travelled for 27 hours to get back to the UK. She was beyond exhausted upon arrival and said it was so great Danny was there to help her as we couldn’t pick her up."
"First time using this company and always a bit apprehensive when needing to get to the airport on time. Can highly recommend Danny; on time, friendly and responded to all my questions before booking."
"Despite the challenging circumstances, Danny kept in touch, was waiting at the airport on time and was helpful and polite."
"I used Nup End Taxi service last year for the first time and was very impressed with the service. Danny and his team are professional and so nice. Cars are clean. Highly recommend."
"Always on time and a great service, couldn't ask for anymore."
"I have used Danny and his drivers for nearly a decade. The service they have provided has always been excellent, reliable and friendly."
"I have been using Stevenage Airport Taxis for several years, each time I need a lift to and from an airport. Danny, the owner, is a pleasant, chatty person. Always on time and his car is spotless."
"Good service, punctuality, finding external drivers on busy days when core team of the drivers is not available."
"Can’t recommend Danny enough. Always prompt for picking us up whether it be from home or airport. Cars always immaculate inside and out."
"An excellent service, conducted with great professionalism, using very knowledgeable and reliable drivers and very good quality clean and comfortable cars. Highly recommended."
"I have used Stevenage Airport Taxis for several years and their service is outstanding. Completely reliable and prompt to answer phonecalls and enquiries. The drivers are helpful and patient if they have to wait for you at the airport."
"We have used Danny's airport service a couple of times and were always very pleased with the service. Pick-up was always on time, the cars were extremely clean."
"Outstanding service from booking to completion. Professional & very Efficient driver. Used for 2 airport bookings with multiple pickups/drop offs. Arrived promptly at given time, waiting at airport when we came out. Would highly recommend."
"Excellent service all round."
"Excellent in every way."